Questions about an order, a subscription or a wholesale account? We’re happy to help.
- Email: hello@fernbackcoffee.test
- Wholesale: wholesale@fernbackcoffee.test
- Roastery: Unit 7, Roast Works, Bristol, BS2 0FW
- Hours: Mon–Fri, 9am–5pm. We roast on Tuesdays and Fridays.
Before you email, our help centre answers the most common questions — grind choice, subscriptions, freshness, returns, EU orders and wholesale accounts.